MIMARU Tokyo Ueno North

The location is amazing, so close to the station, Ueno park, shopping, restaurants, convenience stores & good coffee. Rooms are large, we had two single beds, bunk, seating area & kitchenette we only used the fridge. We liked that are room got serviced each day. Beds every 2nd day. The staff are lovely & they have good options of places to eat & things to rent. Ueno station is a major access point with JR Rail, Metro & Airport Express making it easy to explore Tokyo.

This hotel is in an excellent location, making it ideal for family trips. From the moment we arrived, we were impressed by the warm and welcoming atmosphere. All the staff were exceptionally kind and attentive, but Marc truly went above and beyond to make our stay memorable. When I mentioned my concern about the potential noise from the trains outside, he patiently showed us other quieter room options to ensure we were comfortable. This thoughtful gesture immediately put us at ease. What really touched us was how Marc noticed my son’s fascination with trains and surprised him with a beautifully crafted toy train as a gift. It was such a kind and unexpected gesture that made my son’s day—and ours as well. Staying at this hotel felt more than just a comfortable experience; it felt like being cared for by family. Marc’s exceptional service, combined with the hotel’s convenient location and overall warm environment, made our Tokyo trip truly unforgettable. We will always cherish the memories we created here and wholeheartedly recommend this hotel to anyone looking for a place that goes beyond expectations.

Room is clean and tidy. The setting and size are good for family staying. The cleaning was done properly. I was able to borrow a small oven for breakfast. Staffs are with international background, means, they can communicate properly in English. I was able to book the transport for my way to airport through the front-desk.

Convenient location next to Ueno station. Had a mini kitchen where we could prepare a simple breakfast, and a nice double decker bed for the kids. They thoroughly enjoyed that !

Considering the Tokyo standard, the room size is extremely spacious and comfortable for 4 people to share. This is the big plus since other hotel rooms in Tokyo are so tiny that you can barely open your luggage. The staff are friendly and helpful, all of whom are international staff and speak very good English. The hotel is quite a walk from Ueno station (around 10 minutes, more with luggages) unless you exit the right gate (Iriya gate). In the room, it is equipped with kitchen utensils so it's quite convenient to make breakfast and coffee/tea in the morning.